Returned Goods Policy
Thirty Day No Hassle Returns: Any catalog product(s) which has not been customized can be returned for full credit no questions asked within 30 days of the day it was originally accepted. All Products must be shipped with a Return Authorization number (RA#) provided by First Healthcare, freight prepaid to First’s location, and must arrive unused and undamaged.
Returns After Thirty Days: Returns after 30 days for any catalog product(s) are at the sole discretion of First Healthcare, and if approved for return and received in good order, may be subject to a restocking fee. No return will be accepted without a Return Authorization number (RA#) provided by First. For details on returns under warranty please refer to our Limited Warranty.