Returned Goods Policy
30 - Day No Hassle Returns:
Catalog product(s) can be returned for full credit no questions asked within 30 days of the day it was originally accepted. All Products must be shipped with a Return Authorization number (RA#) provided by First Healthcare, freight prepaid for warranty replacement only to First’s location, and must arrive unused and undamaged.
NOTE* - Customized products (ex. custom logo imprinted charts) are not eligible for returns unless defective.
31-60 Day Returns:
Any catalog product(s) returned between 31-60 days will be subject to a a 20% restocking fee.
After 60 Days Returns:
Returns after 60 days for any catalog product(s) are at the sole discretion of First Healthcare, and if approved for return and received in good order, may be subject to a 30% restocking fee. No return will be accepted without a Return Authorization number (RA#) provided by First.
For details on returns under warranty please refer to our Limited Warranty.